Where to stay

Hacienda Nápoles hotels: the official chain and how to book it

Hacienda Nápoles runs its own hotel chain, with two hotels inside the park. They are not sold on Booking or through agencies, so here is how to book them without getting scammed, plus similar options that are on Booking.

Entrance gate of Hacienda Nápoles
Hacienda Nápoles entrance. Photo: XalD / Wikimedia Commons, CC BY 3.0

How to book the official chain

The park puts it plainly on its site: buy only on the official site, as it does not sell through third parties. That is why its hotels are not on Booking. You book at hotelesdoradal.com, on WhatsApp (+57) 313 628 6931 or by email at info@hotelesdoradal.com. Payment is by bank transfer or cash at the desk. Check-in is at 3 pm and check-out at noon.

Inside the park are África (five cabins with a private pool) and Casablanca (Arab-style architecture by a lake), both open only in some seasons. Outside, Las Colinas and El Lago Azul face the entrance, Nebraska is 2 km away and Doradal Mediterráneo 3 km. If you want a pass plus hotel, see the packages.

Where each figure comes from

The 6 hotels in the table are the park's official chain. Their details come from haciendanapoles.com and hotelesdoradal.com, not Booking, which is why they carry no guest score.

The four alternatives further down are on Booking.com: we chose them because they are in Doradal and score 8.3 or more.

Hacienda Nápoles hotels: the official chain and how to book it
HotelBest forBooking scoreFrom*Book
Hotel Las ColinasOfficial Nápoles chainNot on Booking: book directCountry hotel right across from the main entrance of Hacienda Nápoles, with an event hall. Full review Being steps from the park No score See price Alternatives
Hotel El Lago AzulOfficial Nápoles chainNot on Booking: book directPioneering country hotel with cabins, two pools and a lake; across from the park entrance. Full review Families No score See price Alternatives
Hotel NebraskaOfficial Nápoles chainNot on Booking: book directIndustrial-style design, pool with waterfall and hot tub; 2 km from the park and 500 m from the Santorini. Full review Design and comfort No score See price Alternatives
Hotel Doradal MediterráneoOfficial Nápoles chainNot on Booking: book directInside the Colombian Santorini, with pool and hot tub; 3 km from the park. Full review Couples who want the Santorini vibe No score See price Alternatives
Hotel África (inside the park)Official Nápoles chainNot on Booking: book directFive African-style cabins with a private pool; opens seasonally. Seeing hippos up close No score See price Alternatives
Hotel Casablanca (inside the park)Official Nápoles chainNot on Booking: book directMoorish-style hotel by a lake with free-roaming wildlife; opens seasonally. Staying inside the park No score See price Alternatives

*Reference nightly price (2 adults) and score: Booking.com, October 18, 2026. No score: data from the hotel website or aggregators.

Nearby alternatives that are on Booking

If you would rather pay by card on Booking and get free cancellation when the rate offers it, these options are close to the park. There are more in hotels near Hacienda Nápoles.

Frequently asked questions

Which hotels does Hacienda Nápoles have?
The official chain includes África and Casablanca, inside the park and open only in some seasons, and outside the park Las Colinas, El Lago Azul, Nebraska and Doradal Mediterráneo, among others. According to hotelesdoradal.com it runs 10 hotels in 3 locations.
Are the Hacienda Nápoles hotels on Booking.com?
No. The park states on its official site that it does not sell through third parties. You book at hotelesdoradal.com, on WhatsApp (+57) 313 628 6931 or at info@hotelesdoradal.com.
What does the rate include?
According to the chain: lodging, breakfast and hotel insurance. It does not include park entry or VAT. Booking direct gets 10% off adult Safari and Premium passes and free car entry.
How do I avoid scams?
The park warns that haciendanapolescolombiatour.com and WhatsApp 321 493 6887 are not official, and that it does not take payments via Nequi or Daviplata. Book only through hotelesdoradal.com and haciendanapoles.com.

Sources

Checked on October 18, 2026. Prices and opening hours change: always confirm with the official source before you travel.